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ZORRO1
Occasional Contributor
Occasional Contributor

Save passwords on tab s4 on Facebook

Can not save passwords on samsung tab s4 on Facebook. I keep having to put in password every time I log in to it, why? 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Save passwords on tab s4 on Facebook

When you are using a web browser such as Chrome or when you are using the FaceBook app?

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ZORRO1
Occasional Contributor
Occasional Contributor

Re: Save passwords on tab s4 on Facebook

Facebook 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Save passwords on tab s4 on Facebook

So everytime you open the FaceBook app it wants your username and password or just the password?

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ZORRO1
Occasional Contributor
Occasional Contributor

Re: Save passwords on tab s4 on Facebook

Just the password, it never happened on my old Samsung tab A 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Save passwords on tab s4 on Facebook

Ok so have you tried removing the account and adding it back or uninstalling the app and reinstalling it? It could be just a one time glitch and setting it up again may fix the problem.

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ZORRO1
Occasional Contributor
Occasional Contributor

Re: Save passwords on tab s4 on Facebook

Yes a couple of times 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Save passwords on tab s4 on Facebook

Hmm very unusual and one of the reasons I won't use the app is because there is no option to logout so its running all the time. You on the other hand are getting prompted every time. I suspect it's an app issue or something wrong with the authentication server. Short of another forum users suggestion it might pay to post this question on the FaceBook forum. I think if it was my device I would try a reset however I don't know if you want to go to that extreme.

 

https://www.facebook.com/help/community/question/?id=1401769580058069

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