Unsure where Dan is at with this sorry @melc99. He's not in the office today, I'll request he gives you an update as soon as possible though
Hey everyone, apologies for the delay here, I had to follow up with a few teams to get the information updated on our end.
I can confirm 100% that the international minute packs are available on all My Plan Flex, My Plan Business Flex, Promo Flex and Promo Plus plans. (The plan in question here is the $44 Promo Plus plan)
Support articles on our end are being updated to reflect this so there should be not more confusion moving forward.
Thanks Toomey. So even though I cannot add the international minute pack on the Optus website at the time of making the purchase ( I just tried and it still is not an option) I can add this to the plan once I am up and running? Cheers
Yes absolutely. Feel free to get in touch with me directly via PM when you're up and running and I'll get it done.
I signed up the the promo plan last week and have today logged into my optus account to try and add the international $5 talk pack and cannot seem to do it. When I look on this Optus site the international pack options changed on 21 May?? Can I still add the $5 international minutes calling pack?
Could you send a PM with your full name, number and DOB thanks @melc99? I'll get that added on my end
@melc99, just a quick heads up. We've replied back to your private message. We've applied the $5.00 international call bolt-on, so you should be all good to go 😄
i had same experience ...different sales person different suggestions. btw i got added 150 international mints including uk for $5.