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Occasional Contributor
Occasional Contributor

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Hi - were you able to get any clarification on this DanC?

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Moderator
Moderator

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Unsure where Dan is at with this sorry @melc99. He's not in the office today, I'll request he gives you an update as soon as possible though 


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RetiredModerator
RetiredModerator

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Hey everyone, apologies for the delay here, I had to follow up with a few teams to get the information updated on our end.

 

I can confirm 100% that the international minute packs are available on all My Plan Flex, My Plan Business Flex, Promo Flex and Promo Plus plans. (The plan in question here is the $44 Promo Plus plan)

 

Support articles on our end are being updated to reflect this so there should be not more confusion moving forward.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor
Occasional Contributor

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Thanks Toomey. So even though I cannot add the international minute pack on the Optus website at the time of making the purchase ( I just tried and it still is not an option) I can add this to the plan once I am up and running?  Cheers

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RetiredModerator
RetiredModerator

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Yes absolutely. Feel free to get in touch with me directly via PM when you're up and running and I'll get it done. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor
Occasional Contributor

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Great - thank you for following up on it for me, much appreciated.

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Occasional Contributor
Occasional Contributor

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

I signed up the the promo plan last week and have today logged into my optus account to try and add the international $5 talk pack and cannot seem to do it.  When I look on this Optus site the international pack options changed on 21 May??  Can I still add the $5 international minutes calling pack?

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Moderator
Moderator

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

Could you send a PM with your full name, number and DOB thanks @melc99? I'll get that added on my end


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Online Community Manager
Online Community Manager

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

@melc99, just a quick heads up. We've replied back to your private message. We've applied the $5.00 international call bolt-on, so you should be all good to go 😄 

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New Contributor
New Contributor

Re: Samsung S8 $49 Promo Plan - can you add interational calls to the UK

i had same experience ...different sales person different suggestions. btw i got added 150 international mints including uk for $5.

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