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The anticipated Samsung Galaxy S20 FE 5G handset is now available on Optus!
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Hey @frigginawesome - Thanks for sharing this with us.
We're sorry to hear that there has been an issue with the order that was placed for you. We're not able to discuss account specifics in relation to you order through this open forum however, if you message our team through the My Optus App they will be able to assist. If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook page or Twitter page for further assistance
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It's definitely not the case @frigginawesome as we operate FIFO (First In, First Out). Feel free to send our Official Facebook/Twitter team a direct message though and we can investigate to see what has happened on your particular order.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.