cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Briza
New Contributor
New Contributor

SMS and MMS trouble

Hi

I have a Oppo f1s and have trouble sending and receiving SMS and MMS. 

It will only work occasionally. 

0 Kudos
Reply
3 Replies
10000000000GB
Trusted Contributor
Trusted Contributor

Re: SMS and MMS trouble

and how old is this delightful phone?

 

Have you tried a hard reset?

Have you tried another cheap phone on the same service?

0 Kudos
Reply
Davelew
Crowd Champion
Crowd Champion

Re: SMS and MMS trouble

Hi

It would be worth checking your Access point names (APN)

Go to settings on phone

SIM and network

SIM yes Optus

Access point names

Under APNs ensure Optus Yes Internet is ticked.

 

May be slightly different steps with your phone.

 

If Optus Internet is not showing add the APN following the instructions in this link:

http://www.optus.com.au/shop/support/answer/our-mobile-phone-apns-technical-settings?requestType=Nor...

 

 

 

 


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
user108
Occasional Contributor
Occasional Contributor

Re: SMS and MMS trouble

Have you tried getting a new SIM from an Optus store?

0 Kudos
Reply
Top Contributors