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Re: S8 video call

zimou13

I am trying to use the video calling feature in the native dialer app. Not skype or hangouts or any other video calling app. I know that those would work, but this is a specific scenario trying to make video calling as easy as possible for non-technical people.

I am on T-Mobile and so is my wife. We can use the native video calling feature through the dialer to call each other on our phones (S8 and S8+), but we can not video call my wife's parents on their S8+'s who are on Verizon. My wife's parents can video call each other fine, but they can not video call us. ShowBox: VidMate, Mobdro Store reps state that it should be able to work, but it doesn't.

Tmo -> Tmo works fine. Vzw -> Vzw works fine Tmo -> Vzw or Vzw -> Tmo does not work.

Is it a network thing? The store reps state it should work and they do not know why it is not working.

Re: S8 video call

Kartika

Hey @zimou13, yes video calling is a network feature. Are you an Optus customer overseas in United States at the moment using T-Mobile network? Is your wife`s parents with Optus as well using roaming? 


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Re: S8 video call

SideshowTim

I have S7 and until recently could do video call. Could also assign particular tone for SMS from contacts. Both are gone since software update. This is a Samsung issue I believe.

Re: S8 video call

allo123

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Re: S8 video call

[ Edited ]
andrewpiana

I am trying to use the video calling feature in the native dialer app. Not skype or hangouts or any other video calling app. I know that those would work, but this is a specific scenario trying to make video calling as easy as possible for non-technical people.

I am on T-Mobile and so is my wife. We can use the native video calling feature through the dialer to call each other on our phones (S8 and S8+), but we can not video call my wife's parents on their S8+'s who are on Verizon. My wife's parents can video call each other fine, but they can not video call us. ShowBox: VidMate, Mobdro Store reps state that it should be able to work, but it doesn't.

Tmo -> Tmo works fine. Vzw -> Vzw works fine Tmo -> Vzw or Vzw -> Tmo does not work.

Is it a network thing? The store reps state it should work and they do not know why it is not working. 

 

Andrew  mybpcreditcard  

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