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Lylac_Wine
New Contributor
New Contributor

S21 ultra not receiving/downloading MMS

I am unable to receive/download MMS on my s21 ultra. I have tried to change the settings as per the troubleshooting guide but it hasnt worked.
Cheers

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Aman_YC
Moderator
Moderator

Re: S21 ultra not receiving/downloading MMS

Hi @ LYLAC_WINE - apologies for any inconvenience this may have caused.


We may have to check your SIM settings and for this please contact our messaging team here 


The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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