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Draco79
New Contributor
New Contributor

Recharge problem

I activated my new sim and recharged with my card it came out my account but it still says I have no credit
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Ray_YC
Online Community Manager
Online Community Manager

Re: Recharge problem

Hi Draco79,

Maybe a slight delay? Has it come through now?

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.


----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Draco79
New Contributor
New Contributor

Re: Recharge problem

Thanks still no recharge and yes I have sent message through there
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