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New Contributor
New Contributor

Phone isn't turning on.

Hey so I got an update for my samsung Glaxy s7 edge 2 hours ago and it went to reset but hasn't turned back on and it's not turning as well. I need help. 

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Esteemed Contributor
Esteemed Contributor

Re: Phone isn't turning on.

Hold the Volume Down and Power keys together for 7 to 10 seconds and see if that does anything.

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RetiredModerator
RetiredModerator

Re: Phone isn't turning on.

If a reset does't work, you may need to take the phone in for a warranty repair. This can be completed at an Optus or Samsung store.


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