For 24/7 support message our team of experts via the My Optus app.
Hi,
Not sure how widespread this issue is but thought I'd mention it here as it seems only to affect the Optus forum IME.
Using Android pixel with latest fw. Mobile view of the website.
Basically you type on the onscreen keyboard by swiping around the keys. Sometime the wrong word gets entered (for example I got entrees instead of entered there) but you get several optional guesses listed that you can just tap and it replaces the word. Works on every site I know but is very intermittent here. Here the word just gets jumbled up and needs to be deleted and re entered.
I have a theory is related to the auto save feature of the site that keeps a record of what you have already tired in a thread. But that's just a theory.
Peter Gillespie
I've never seen a device "remember what you type" especially for forums on a mobile device. They do learn "words" so autocorrect keeps up with your typing, but nothing like you describe.
It could also be, that the Optus "YesCrowd" site isn't compatible with the browser on your Android Swype.
What mobile browser are you using?
Hi JP,
Thanks for the ideas. Note its is not the device remembering what i type but the optus website. This is fairly unique ime. To test just reply to any post but don't hit the post button at the end. Close the browser. Then reopen and navigate back to the thread and hit reply to the same post. You'll see a message to load or discard existing data. I wonder if this passive save feature is some how interfering with Swype.
I'm on Chrome. However it's only the Optus website I've seen this issue occur. Swype works ho where else. Mobile and desktop sites. Just one for the Optus boffins I reckon.
Peter Gillespie
So in other words, it's saving the draft.
Yep. It seems to do this at regular intervals (every 5 seconds?) No idea if it's in anyway related but just a thought.
Peter Gillespie