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Super Contributor
Super Contributor

Optus sports live stream error

Optus sports is constantly stopping and buffering dozens of times in the live stream, I have lodged 4 cases in the application in the last six weeks and nothing has been done.

 

Fix the problem or I will contact the TIO ombudsman.

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Online Community Manager
Online Community Manager

Re: Optus sports live stream error

I can send your details directly through to the team if you like? They'll gladly give you a call. 


What's been discussed in the past? Do you have any fault tickets from the last few interactions?


Happy to follow up. Otherwise, send us a PM with your details. We need your full name, DOB and account number.


I'll also need the email address you've used to subscribe to Optus Sport. 

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Super Contributor
Super Contributor

Re: Optus sports live stream error

Tickets: 00028630, 00029396, 00029541, 00029691

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Online Community Manager
Online Community Manager

Re: Optus sports live stream error

Can you send your account details through as well?

 

They'll want to ensure I've performed an ID check.


I'll need to attach your Optus account details along with those references. 

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