I bought an Oppo A37 mobile from Trget at Roseland shopping center. Since I ma visitor here and going to use the mobile phone with overseas SIM, I wanted to proceed with Optus unlocking through their website by paying $80. I filled up all the fields correctly but prompt shows "This mobile device is not a locked Optus prepaid mobile device.
Click here to return to the beginning".
Please help me, I need to unlock it before departure from Australia
Ok I wasn't sure from your post however the steps you have followed seem to be correct to me. Have a word to support on the live chat link below and they will most likely give you the number to the unlocking department.
Hey @panu, I'm sorry you have not been able to unlock the phone. As mentioned on our unlocking page, "We can only remove a network lock from devices sold by Optus directly". As this phone was purchased from Target, it may not be possible I'm afraid.