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Jeabus
New Contributor
New Contributor

Optus X lite missing games

I purchased an optus x lite and found its missing the 7 games as mentioned in the manuel (page 10 https://www.optus.com.au/opfiles/Shop/Consumer/Assets/PDFs/Optus_X_Lite_Quick_Start_Guide.pdf ).

Any one experince the same problems and have fixes for it? Thanks in advance!

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus X lite missing games

That is strange, it may need a factory reset?

How did you purchase the phone? If needed, please chat with us to discuss your options.  

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Quimby
New Contributor
New Contributor

Re: Optus X lite missing games

I just bought the X lite for my son from Target and the games are missing from this device as well.

I have performed a factory reset as suggested, but it did not solve the issue. Any further ideas for adding these games or other apps to the phone?

Does Optus offer software installations via some website for the X lite?

 

Thanks.

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Karanne
New Contributor
New Contributor

Optus x Lite missing games

Hi there, We recently purchased an Optus X Lite from local Big W store. We have used an existing SIM card instead of the SIM card that comes with the phone. 

Phone is missing the games icon. I’ve tried to restore factory settings and it’s asking for a password that I don’t have access too. Can someone please advise next possible step. Cheers 

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus x Lite missing games

Hmmm three examples in the last month or so, I will investigate and update this thread when I have an answer.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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SamSeal
New Contributor
New Contributor

Optus xlite missing games on phone

My optus xlite has no games but the manual says that their should be seven preinstalled games

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Optus xlite missing games on phone

Yep: Seven games named Bubble Bash 2, Ninja Up, Sky Gift, Danger Dash, Nitro Racing, Block Breaker and Air Strike are preset in your phone

 

Are you sure you haven't missed a menu option somewhere? 

 

Peter Gillespie

 

PS Like the Fake call option: This program enables you to call yourself by simulating a caller number/name, ringtone at a scheduled time. It helps you to politely escape from social situations at any time you wish. Smiley Very Happy Not available on an iPhone 13.

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus xlite missing games on phone

This has been raised with the handset manufacturer, when we receive their response I will provide an update here. Thanks for your patience.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
Ray_YC
Online Community Manager
Online Community Manager

Re: Optus xlite missing games on phone

It's been confirmed with the manufacturer that the device software does not include games and were omitted during the testing phase so there is an error in the user guide which is being updated now.

I personally visited Target and Big W and quizzed them on this scenario and they advised they would not offer a refund for this situation.

If you would like a refund or to discuss further please send me a PM with your account info and I'll do my best to assist you from there.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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