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New Contributor SueG
New Contributor

Optus Widget not displaying my data usage

Having the same issues as other the optus wiget will not display my data usage just you are currently can only add one widget as so far no-one seems to have an answer that I can see

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5 Replies
Trusted Contributor
Trusted Contributor

Re: Widget

Widget on what?

Displaying what data? 

Have you tried removing/reinstalling?

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New Contributor SueG
New Contributor

Re: Widget

it is the Optus widget that displays my data usage and percentage of what's left. no one had an answer as yet have deleted many times and put back on home screen. there is no way to uninstall it's not an app thanks

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New Contributor Sasha44
New Contributor

Re: Widget

I have also same issue first bank card

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Online Community Manager
Online Community Manager

Re: Widget

The widget should read from the My Optus App, does your data usage display in your app?


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New Contributor SueG
New Contributor

Re: Widget

The problem only resolved last week when I was looking at the widgets for any new ones and saw a optus data widget was back in amongst the available one's so I tried it, it works okay so far no issues, my only explanation I can come up with is that I got a new phone and the widget was still recognizing the old one anyway thanks Mark as solved