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New Contributor kushc
New Contributor

Note 9 512 GM - System Files ~ 46 Gigs

Hi There,

 

First timer here.

 

Just got the Note 9 as part of the pre-order offer. Was delivered last Monday. A day later I realised the system files were taking up 46.1 gigs of space. Thought I shoud reset and try again. No luck...still the same. Yesterday I did a hard reset with the buttons...still the same issue. 46.1 gigs is definitely bigger than a full desktop OS.

 

A mate got the Note 9 128 gig version (also from optus), his phone shows 16 (approx) gigs of system files.

 

Its got me a bit worried. Is this a software or a potential hardware problem? 

 

Can someone who has the same capacity phone check their storage settings and shed some light. I'm attaching a screen shot of my storage breakdown.

 

Cheers

K

 

tempFileForShare_20180904-120140.jpg

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6 Replies
Esteemed Contributor
Esteemed Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

Its unclear - have you actually done a "Factory Resset" on the phone yet?

 

Peter Gillespie

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New Contributor kushc
New Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

Thanks for responding Peter. 

 

Yes... I have done the factory reset... Twice 

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Esteemed Contributor
Esteemed Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

Yeah, that is a bit weird. 

 

I have heard google is playing with reserving onboard space for future firmware updates. i.e. the update downloads completely into the reserved space and then when you say tiy want it its an immeadiate and foolproof switch to the new partition. 

 

But hear I think something is possibly going on with a bad memory chip maybe stuffing the availability count. 

 

I would be taking it back to the store and asking for a look at their base momory usage. If its under 10Gb (as I'd expect) then request the phone be swapped over.

 

Peter Gillespie

 

New Contributor kushc
New Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

Thanks again for your response Peter.

 

What exactly do you mean by a bad memory chip? Some hardware issues? 

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New Contributor kushc
New Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

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Esteemed Contributor
Esteemed Contributor

Re: Note 9 512 GM - System Files ~ 46 Gigs

Well you've answered your own question Smiley Happy

 

I tried finding something similar but mosts posts just lead to how the note has 1Tb of storage.

 

Sounds like you are good to go.

 

Peter Gillespie

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