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Occasional Contributor SpaceSage
Occasional Contributor

Note 8 4G speed terrible since update

Since the latest Note 8 android update yesterday my phones browsing speed for all internet functions is terrible. Apps drop out, browsers constantly half load pages. Anyone else experiencing this?

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Trusted Contributor
Trusted Contributor

Re: Note 8 4G speed terrible since update

Hello,

 

Just updated my Optus purchased Note 8 and so far no issues.

Tried Reddit, youtube, chrome, My Optus, 7-Eleven Fuel, Flight Radar24 & Coles and all loaded fine.

 

Perhaps your local tower had issues?


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Occasional Contributor SpaceSage
Occasional Contributor

Re: Note 8 4G speed terrible since update

I did think that, but no it's still happening this morning. I have restarted the phone. Let the battery run completely out last night.

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Trusted Contributor
Trusted Contributor

Re: Note 8 4G speed terrible since update

Have a look here:

 

http://www.optus.com.au/shop/mobile/network/coverage

 

Have to choose Samsung S8 as Optus have not added phone slike Note 8 and iPhone 8/X


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Occasional Contributor SpaceSage
Occasional Contributor

Re: Note 8 4G speed terrible since update

Capture.JPG

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Trusted Contributor
Trusted Contributor

Re: Note 8 4G speed terrible since update

To the right side of that page it has a tab called "Outages"

Thats where you need to check.

 

 

Looking at your area it looks fine - is towers in Myaree that have issues though - so perhaps it was widespread and has been fixed?


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Occasional Contributor SpaceSage
Occasional Contributor

Re: Note 8 4G speed terrible since update

No its bad wherever I go, from West Perth all the way to Melville (Suburbs)

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Moderator Shauna
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Re: Note 8 4G speed terrible since update

@SpaceSage - if you're experiencing issues everywhere you go, then perhaps it's an issue with the handset itself. I'd recommend going into a store & having them take a look at the device. 


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Occasional Contributor SpaceSage
Occasional Contributor

Re: Note 8 4G speed terrible since update

OK, I updated all of my apps (considerable number) and then did a restart and it seems to have come good. It took over 2 days for the apps to be available for update.

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Moderator Shauna
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Re: Note 8 4G speed terrible since update

Thanks for the update @SpaceSage. Let us know if you have further questions. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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