cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Traci
New Contributor
New Contributor

Not registered on network

Upgraded mobile, phone saying not registered on network 

0 Kudos
Reply
3 Replies
andrewCOYG
RetiredModerator
RetiredModerator

Re: Not registered on network

Hi Traci,

 

Can you give us more information, did you upgrade the handset from an Optus store?

0 Kudos
Reply
Izi
New Contributor
New Contributor

Re: Not registered on network

Upgraded my phone to Galaxy A5 at Optus today. I get a Not registered on network message and can't use my phone. Can someone help?

 

0 Kudos
Reply
DJ83x
Super Contributor
Super Contributor

Re: Not registered on network

Hi @Izi

 

Sorry to hear that. Have you tried switching your phone off and back on again? 

0 Kudos
Reply