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New Contributor Traci
New Contributor

Not registered on network

Upgraded mobile, phone saying not registered on network 

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3 Replies
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RetiredModerator andrewCOYG
RetiredModerator

Re: Not registered on network

Hi Traci,

 

Can you give us more information, did you upgrade the handset from an Optus store?

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New Contributor Izi
New Contributor

Re: Not registered on network

Upgraded my phone to Galaxy A5 at Optus today. I get a Not registered on network message and can't use my phone. Can someone help?

 

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Super Contributor
Super Contributor

Re: Not registered on network

Hi @Izi

 

Sorry to hear that. Have you tried switching your phone off and back on again? 

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