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COVID-19 impact to Yes Crowd & Contact Centres info here
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NBN tech has failed to turn up at scheduled time.

 
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Re: NBN tech has failed to turn up at scheduled time.

Any updates since @cheggy?


If you're without any form of internet service, I’d really suggest messaging us on Social Media, either Facebook or Twitter. They do have a point of escalation for the following urgent enquiries:
 

· No Broadband connectivity (no access to the internet) 

· No Mobile connectivity (can't make or receive calls)

Alternatively, you can Message us via the My Optus app. You’ll just need to ensure that you select the relevant prompts:


· Desktop users (follow the steps listed under, “How to message us.”

· Mobile users 

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