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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Regular Contributor
Regular Contributor

Re: My Optus App

Is there any news about this actually being fixed, its not secure needs immediate attention. You also need to amend the website that states that the app is secure. Because it's NOT.Screenshot_20190327_123236_com.chrome.beta.jpg

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Regular Contributor
Regular Contributor

Re: My Optus App

Could we please have an update on this matter.

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Online Community Manager
Online Community Manager

Re: My Optus App

I was advised not long after you posted this thread you logged a complaint so you would/should be getting updates from the assigned Customer Relations representative.

The last update I got was: Our app definitely does not launch Facebook. We have asked Facebook to take a look at it as well; we’re awaiting a response from them. 

I have asked for another.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Regular Contributor
Regular Contributor

Re: My Optus App

Err as per the last screenshot and here is one from today.....your My Optus and Optus Sports both launch Facebook. What part is hard to understand? I have restricted my Facebook app manually from being launched by secondary apps.Screenshot_20190405_150913_com.huawei.systemmanager~2.jpg

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Regular Contributor
Regular Contributor

Re: My Optus App

This is still happening for both optus Sport and My optus apps.

Urgently required fixing.Screenshot_20190409_071613_com.huawei.systemmanager~2.jpg

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Online Community Manager
Online Community Manager

Re: My Optus App

I can confirm it is still being investigated by the Optus dev team.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Regular Contributor
Regular Contributor

Re: My Optus App

Still No Response or fix to this, So what is being done about this?

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Online Community Manager
Online Community Manager

Re: My Optus App

I have requested another update from the Digital team.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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