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Occasional Contributor
Occasional Contributor

My Optus App for android no longer working

Suddenly the My Optus app has stop working on my Androud phone.  It acceoted my pin and then said it unexpectedly stopoed and clised down.  Reinstalled app and got to first menu screen and same error occurred... was working fine 😞  Any news on this?

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Super Contributor
Super Contributor

Re: My Optus App for android no longer working

have you update your android os?  Android mobile phones using Android 5.0 or later.

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Occasional Contributor
Occasional Contributor

Re: My Optus App for android no longer working

try clearing the cache/data from the app and try again

go to settings > Apps > My Optus > Storage

 

see if that fixes your issue.

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