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Occasional Contributor Overwhelmed19
Occasional Contributor

My Data Breakdown shows I've used iTunes when I have an Android device?

Please help I know my data is accessed by unknown 

I had a look at my data breakdown.

I use a Samsung android device

Apple

Itunes

And utube also 

Plus web I never consumed

 

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6 Replies
Esteemed Contributor
Esteemed Contributor

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

If you had the hotspot running at any stage you may want to change the password.

Occasional Contributor Overwhelmed19
Occasional Contributor

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

Thanku 

I do change all passwords 

I can't escape I beleive it's called key logging

They crack all passwords daily..

No one is supporting me on this

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Occasional Contributor Overwhelmed19
Occasional Contributor

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

I have several times I can't get away

I don't know why me.

Keep cracking my passwords 

Like they know it before I change it...

😓

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Online Community Manager
Online Community Manager

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

Hi overwhelmed19,


We’re unable to look into account details on Yes Crowd.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 


The team will be happy to help you.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor Overwhelmed19
Occasional Contributor

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

Thanku I will pm in Facebook

Chat site an support keep transferring for hours at a time till the call drops out..

I'm exhausted..

Thanku for replying I'll do it shortly. 

😊🙋‍♀️

 

Occasional Contributor AngryAnon
Occasional Contributor

Re: My Data Breakdown shows I've used iTunes when I have an Android device?

Are you still having problems?

I noticed that you posted earlier this month that your phone has malware on it.

https://yescrowd.optus.com.au/t5/Online-Mobile-Self-Service/My-mobile-device-has-malware-unbreakable...
Are you still using the same phone or do you have a new one now?

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