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Occasional Contributor CB1953
Occasional Contributor

Mobile network tower outage

Currently in Marion Bay, SA and although I have full signal strength for my Optus android I can't send or receive sms, nor get mobile data. A local said that the tower was hit by lightning last week and no Optus facilities since. Has this been reported to Optus? All the businesses here rely on Optus for ATM, EFTPOS and other business data. 

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Online Community Manager
Online Community Manager

Re: Mobile network tower outage

Hi there,

The techs are aware of the issue and are doing their best to restore service there as soon as possible. Fingers crossed it's not too much longer.
You can monitor the progress at anytime by visiting our network status page and clicking on the Outages tab, entering your suburb.


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Occasional Contributor CB1953
Occasional Contributor

Re: Mobile network tower outage

Yes, all fixed well within 24 hours. Thank you!🙂

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