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DangitDan75
New Contributor
New Contributor

MMS issues

Hi all. i have purchased and using a Nokia 5.4. my issue is that i cannot send or receive any MMS pictures. please help.
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Tuong_YC
Moderator
Moderator

Re: MMS issues

Hey @DangitDan75, thanks for reaching out. When you purchased your new handset, did you also get a new handset? Sometimes older sim cards can take some time adjusting to the new device. Generally speaking, after long periods of usage- sims can incur standard wear and tear that can have an impact on connectivity and mobile function.


If you head into one of our Optus Stores, the teams on site will be able to provide a replacement free of charge

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

DangitDan75
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New Contributor

Re: MMS issues

Thanks @Tuong_YC. I'll try it out and update how it goes 🤙
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