This is a public forum and you're better not leaving details like phone numbers.
Customer support will also not ring a number without first properly identifying you.
Contact Optus directly using LIVECHAT.
Hi there, @Nichy31. As @petergdownload has noted, this is a public forum used for collaborative purposes by Optus customers. I've since edited to your comment to remove your personal details.
If you're still after assistance with your sales query, I'd advise speaking with our Sales team here or by calling 133345. Their operating hours are Mon-Fri: 8:00am-9:00pm, Sat: 9:00am-7:00pm and Sun: 9:00am-6:00pm.