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New Contributor Les252ley
New Contributor

LG Stylus 2 - Not accepting any Calls

My LG Stylus 2 did an update on software, and from there, my phone wont accept any calls.

I can make calls, no problem. I have checked all the call forwarding and barring settings, all is off.

There is nothing wrong with the speaker of the phone.

 

Just when someone calls me, it rings on their side, but it does not ring on my side at all.

And when they drop the call, I get a text message to say I missed a call.

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RetiredModerator Toomey
RetiredModerator

Re: LG Stylus 2 - Not accepting any Calls

Hmm considering this happened after a software update, the issue is most likely with the handset. Are you able to back it up and restore it?

 

Have you reached out to LG for device support? Perhaps there is a common issue with the latest update.

 

If you need Optus to check your account on our end, jump into Tech Support Live Chat and we'll make sure there's been no changes on our end.


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