cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Arakuine
New Contributor

Re: IMS service keeps stopping

Did it help you mate?

0 Kudos
Reply
New Contributor jan57
New Contributor

Re: IMS service keeps stopping

My phone has same problem. It is a disaster, cant contact Samsung US, only through FB messenger and they plead ignorance or are just plain stupid.  Kogan sold the US model and reply to emails but so far no help. I am requesting a replacement phone from them as they have sold a phone with problems that cant be fixed within Australia. All troubleshooting does not work.  Samsung Aus cant help saying it is a US phone.  I need a phone that functions.  

0 Kudos
Reply
New Contributor Arakuine
New Contributor

Re: IMS service keeps stopping

Good news to everyone!

this morning I've recieved a message via twitter from Samsung Australia and they told me that the company has released a new update that may solve this issue to Samsung users based in australia

Go to settings in your phone and check for last updates, there's a new one!

Btw, I¿m very happy with the samsung's costumer care via twitter. They were very kind and they replied to all my questions

Cheers  guys!

New Contributor Davos97
New Contributor

Re: IMS service keeps stopping

No Update available for me yet on my S10 SM-G973U1 (US version, unlocked)

0 Kudos
Reply
New Contributor JazM
New Contributor

Re: IMS service keeps stopping

I read yesterday that Samsung is hoping to put out a fix in their September release - not sure of the date.

 

This is killing me - and my business :-(

0 Kudos
Reply
New Contributor Anthonyhawkins
New Contributor

Re: IMS service keeps stopping

I recieved the update today for my s9+

Samsung au sent me a message, based on a Facebook post to their site. Phone finally works again. Damm Annoying, but fixed now. 

New Contributor jan57
New Contributor

Re: IMS service keeps stopping

Software update today has fixed the problem I believe. 

New Contributor JazM
New Contributor

Re: IMS service keeps stopping

I just checked and the update was there. 

I have applied it and it appears to have worked. I have a S9 bought from Kogan.

 

Thanks for all the comments and updates - much appreciated

Contributor Onemadgooner
Contributor

Re: IMS service keeps stopping

Haven't installed the problem update as I saw this post.... Has anyone got the fix released a few days ago and still having the issue? Want to check before I update that it's definatley fixed 

0 Kudos
Reply
New Contributor joshuajamesgr
New Contributor

Re: IMS service keeps stopping

I'm having the same problem on Nokia 6.

0 Kudos
Reply
Top Contributors