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chzh995
New Contributor
New Contributor

IMEI unblock

If I were to buy a phone that's with Optus off somewhere say Gumtree and the IMEI got blocked after I purchased the phone, would I be able to unblock it with a proof of purchase given that it is the correct receipt of the phone?

5 Replies
caaf
Respected Contributor
Respected Contributor

Re: IMEI unblock

Nope, it can be only released from the original owner.. 

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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sanjay14
New Contributor
New Contributor

Re: IMEI unblock

Can you help me for my phone sim block I can’t call this my IMEI number *hidden*

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Ray_YC
Online Community Manager
Online Community Manager

Re: IMEI unblock

The original purchaser / account holder of the blocked phone will need to contact Optus to request for it to be unblocked.


Found Your Device

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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fredihey
New Contributor
New Contributor

Re: IMEI unblock

I bought a samsung galaxy S8 on gumtree and it says voice calls for the phone not allowed
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Aron_YC
Moderator
Moderator

Re: IMEI unblock

Hi fredihey


If you've purchased a device that has been IMEI blocked we will not be able to unblock it. This would need to be requested by the previous owner that had the device blocked. 

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