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I am not able to Unlock Samsung J5

I have an old Samsung J5 that was usd with an old service, I cant unlock the phone online due to not knowing the old number it had, its been sitting in a draw for a fair while but now have  a need to use it, How can I get the old phone unlocked ?

Help me if Possible...


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Re: I am not able to Unlock Samsung J5

Hey @SheldonJ


If you're unable to locate your old service number we can still unlock the J5, however there would be a fee of $80 to do this as we'll be unable to confirm minimum spend amount was reached on the service. You can organise the online unlock tool here, just leave the service number blank.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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