I am not able to Unlock Samsung J5

[SheldonJ]

I have an old Samsung J5 that was usd with an old service, I cant unlock the phone online due to not knowing the old number it had, its been sitting in a draw for a fair while but now have  a need to use it, How can I get the old phone unlocked ?

Help me if Possible...

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[chloesok]

Hey @SheldonJ, 

If you're unable to locate your old service number we can still unlock the J5, however there would be a fee of $80 to do this as we'll be unable to confirm minimum spend amount was reached on the service. You can organise the online unlock tool here, just leave the service number blank.