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Occasional Contributor
Occasional Contributor

Huawei mate 20 pro android 10 update

The software update page has updated the model with Android 10 but I haven't received the update yet.
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Online Community Manager
Online Community Manager

Re: Huawei mate 20 pro android 10 update

Hi prabhakarvinod,


Try going to your phone settings to have your phone check for updates received, otherwise it will come through soon enough.


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Frequent Contributor
Frequent Contributor

Re: Huawei mate 20 pro android 10 update

As ray said try going via settings. Another way is to go into the hicare app and check as well
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Occasional Contributor
Occasional Contributor

Re: Huawei mate 20 pro android 10 update

thanks for the reply, i haven't received it yet, will keep trying

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Occasional Contributor
Occasional Contributor

Re: Huawei mate 20 pro android 10 update

thanks for the reply.

i have not received the update yet

Hi care app says its up to date 

hope to receive it soon 

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New Contributor
New Contributor

Re: Huawei mate 20 pro android 10 update

Any updates to when the update will go ota because my mate 20 still showing 9.1 is up to date
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Occasional Contributor
Occasional Contributor

Re: Huawei mate 20 pro android 10 update

Same issue with mine
The software page says android 10 status is completed
I think we will have to just wait
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Frequent Contributor
Frequent Contributor

Re: Huawei mate 20 pro android 10 update

Unfortunately its kind of a case of too many chefs. Huawei develop the fw. Optus review and test then sign off on it then its back to Huawei to distribute.
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Occasional Contributor
Occasional Contributor

Re: Huawei mate 20 pro android 10 update

Haven't received the update till now. Anyone else have any luck?
The Optus software page says it's android 10
Tried all possible ways
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Occasional Contributor
Occasional Contributor

Re: Huawei mate 20 pro android 10 update

Haven't received anything either on my mate 20 pro or my girlfriend's.

Optus what are you doing to fix this?
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