cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor rapclown79
New Contributor

Huawei P30 pro caller ID settings

Hi all,

  Having an issue with changing caller ID settings on my Huawei P30 Pro.  When I select "More" under phone settings, it then goes to a message as below

 

Please turn on the radio before viewing these settings

 

I can't access the caller ID screen as it then goes back to the settings screen.

 

My phone software is all up to date as of 20th Aug so not sure what else I can do.  I have tried switching it off and on, trying different sim card slots etc.

 

Anyone else with the same problem? More importantly, anyone with a solution aside from a factory reset?

 

Cheers,

0 Kudos
Reply
4 Replies
Moderator Eveline
Moderator

Re: Huawei P30 pro caller ID settings

Heya! Can you try walk through this Huawei P30 Pro device guide


If you're still getting the radio error, I'd recommend doing the hardware reset. 

0 Kudos
Reply
New Contributor MsLemons
New Contributor

Re: Huawei P30 pro caller ID settings

I am having this problem too, how did you fix it? 

0 Kudos
Reply
New Contributor mokatin
New Contributor

Re: Huawei P30 pro caller ID settings

same issue!please help

0 Kudos
Reply
Online Community Manager
Online Community Manager

Re: Huawei P30 pro caller ID settings

Hey there everyone,


We suggest chatting with Huawei Support for help with your phone.


Let us know how you go.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors