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rapclown79
New Contributor
New Contributor

Huawei P30 pro caller ID settings

Hi all,

  Having an issue with changing caller ID settings on my Huawei P30 Pro.  When I select "More" under phone settings, it then goes to a message as below

 

Please turn on the radio before viewing these settings

 

I can't access the caller ID screen as it then goes back to the settings screen.

 

My phone software is all up to date as of 20th Aug so not sure what else I can do.  I have tried switching it off and on, trying different sim card slots etc.

 

Anyone else with the same problem? More importantly, anyone with a solution aside from a factory reset?

 

Cheers,

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4 Replies
Eveline
Moderator
Moderator

Re: Huawei P30 pro caller ID settings

Heya! Can you try walk through this Huawei P30 Pro device guide


If you're still getting the radio error, I'd recommend doing the hardware reset. 

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MsLemons
New Contributor
New Contributor

Re: Huawei P30 pro caller ID settings

I am having this problem too, how did you fix it? 

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mokatin
New Contributor
New Contributor

Re: Huawei P30 pro caller ID settings

same issue!please help

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Ray_YC
Online Community Manager
Online Community Manager

Re: Huawei P30 pro caller ID settings

Hey there everyone,


We suggest chatting with Huawei Support for help with your phone.


Let us know how you go.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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