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2019-02-27 10:22 AM
@Rahullamba I actually had a phone conversation with TIO who basically said the same thing it not a service they said for me to contact ACMA as it is their jurisdiction, however when I contacted them ACMA states that a product OR service is the responsibility of the TIO. I emailed the TIO again with a screenshot of the ACMA page I was provided which states this. A week later I got the email saying it has been escalated to a case manager.
I basically just kept pushing them until they had to do something.
2019-02-27 01:00 PM
Once this *cough* update "fails" I'll be doing the same thing
and as someone else said here, NBN just arrived in my area - Obviously there's now no way that's going to be with Optus
2019-02-27 01:05 PM
I've been in contact with 9 News Melbourne and have provided details of the situation, I am waiting to see if they are going to run a news release. I hope that they do so that Australian community can make an informed decision on which telecommunications company they choose.
2019-02-27 02:48 PM
Update 9 news Melbourne seems to be keen they asked me for further information, I have sent screenshots of every blog post showing the firmware test version and release date. Let's hope this gets published or aired on tv.
2019-02-27 05:41 PM
@Dazkatmaka11 I think following may help. This is not the only forum complaining there are few other forum on Optus crowd complaining.
2019-02-27 06:11 PM
Email the news website thenewdaily they will report on it
2019-02-27 06:18 PM - edited 2019-02-27 06:19 PM
Amazing how there is so many people complaining in different thread's and nothing gets done.
I will be sending the email to that news site.
Ive sent it to all the major newspapers already.
2019-02-27 06:39 PM
I notice the mate 20 pro is now showing just a black screen whilst browsing at times now. I have to tap and move the screen for things to eventually show that's very odd it's like lag.
Secondly I notice two small boxes under the screen at times. They go away after turning the device on and off.
2019-02-28 02:43 PM
let's see what happens now....
Mate 20 Pro
Build : LYA - L09 - 220.127.116.11
Estimated testing completion timeframe: 1st of March 2019