I successfully submitted claim on 14 Nov 19.
Claim only now successfully validated, even though no follow up queries or info required.
Hopefully they will be delivered within the 30 days they mentioned......
For anyone that's come through via Social Media.
I've sent your details through to our marketing team to fulfil the order.
Once I receive an estimated delivery time frame, I'll send through an update.
Just to confirm, that was for the Galaxy Buds and not the Galaxy Watch? They're two separate offers.
If you like, you can send me a private message with your Facebook handle (screen name)
I'll go in and check the conversation you had with the agent.
I'll find you and get back to you there 🙂
I have a Danielle on my list of customers who've come through Social and we've confirmed eligibility for.
I've got a surname ending in the letter P. Could that be you?