Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Maybe use live chat and ask them the best way forward - http://yesopt.us/chat2us
Hi @Rozziet, this is a community self help forum. We generally wouldn't action this sort of requests from our end. Your best bet as @sam Sam has advised is to reach out to live chat → www.optus.com.au/livechat/pmobi. You can also speak to our customer care team on → 133937.