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New Contributor Lozzers
New Contributor

Can't send emails but can receive them

Hi,

I have a Samsung j5 pro. For the last while I haven't been able to send emails, only receive them. 

Can anyone help?

Thanks

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New Contributor Lozzers
New Contributor

Re: Can't send emails but can receive them

I'm just using the standard email app on the phone by the way

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Online Community Manager
Online Community Manager

Re: Can't send emails but can receive them

Hi there Lozzers,


Where did you get your J5 Pro from? We don't appear to have a Device Guide for it. 

Perhaps following this guide may help?

Have you got your outgoing server set correctly?



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