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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Bonus 20 mb data during coronavirus crisis

Hello, can anyone tell me how to activate the bonus 20 mb data offered this month. I find the app really frustating.
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Trusted Contributor
Trusted Contributor

Re: Bonus 20 mb data during coronavirus crisis

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New Contributor
New Contributor

Re: Bonus 20 mb data during coronavirus crisis

I'm having issues too.

You're supposed to be abke to do it by going to the service tab (where you can see your data usage), then there's a tab for add ones, scroll down to add data.

That's where it stops for me, I'm having issues then linking to the website to finish it.

Can you get onto the website to finalise it?
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Trusted Contributor
Trusted Contributor

Re: Bonus 20 mb data during coronavirus crisis


@Tresan11 wrote:
I'm having issues too.

Leave a comment in the thread I linked and Ray from Optus should see it and respond to it tomorrow.

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New Contributor
New Contributor

Re: Bonus 20 mb data during coronavirus crisis

Hey @YetAnotherAcc! Thanks so much for this! Much appreciated!
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Frequent Contributor
Frequent Contributor

Re: Bonus 20 mb data during coronavirus crisis

Found it in the add ons 20gb for 0.00 per mth
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New Contributor
New Contributor

Re: Bonus 20 mb data during coronavirus crisis

App seems to go into a loop at log in. I rang Optus and the IVR is equally frustrating. They should be able to register your username by sending you a link. Good luck. Would be better if Optus gives option of activating by reply to text.
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