cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Optus Call Centres info here
Highlighted
Retired Employee
Retired Employee

Android Software Updates re: KRACK Wi-Fi

Hi All

 

We’ve received quite a few questions about software updates for Android devices to protect them from Krack Wi-Fi and would like to provide you with some background information.

 

When a new update is made to an Android Operating System (OS), the device manufacturer will send it to our software testing team who will then check it is compatible with our network first before it is ready to be rolled out and used by customers.

 

We have been in touch with all of our handset manufacturers to check on the status of a security software update that would protect Android devices from Krack Wi-Fi. The manufacturers are currently waiting for Google to provide a patch before they customise it for their software and handsets. Once the manufacturers receive this from Google, they will send it to our team to test. Once it’s been approved by our team it will then be pushed out to our Android customers.

 

We don’t have an ETA on when the next software update for each device will arrive at this stage, however, any new updates will appear in our Android Software Update blog section and we’ll also be updating this thread with the latest information.

 

Thanks

M

Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!
0 Kudos
Reply
2 Replies
Highlighted
Contributor
Contributor

Re: Android Software Updates re: KRACK Wi-Fi

Hi.  And I quote "When a new update is made to an Android Operating System (OS), the device manufacturer will send it to our software testing team who will then check it is compatible with our network first before it is ready to be rolled out and used by customers." So after you get that zip and test, can you please provide it as a download?  Then we can use it.  Would be much appreciated.  I own my phone (bought outright), it has Optus firmware, therefore you are responsible for providing updates....right?

0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: Android Software Updates re: KRACK Wi-Fi

You legend! it works!

0 Kudos
Reply