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2017-10-10 09:26 AM
I recently downloaded an update for the My Optus Android App and for the past few days I get a system error when I try to check data usage.
This is a problem for me as I use it almost every day to ensure I don't go over.
I have uninstalled and reinstalled. Cleared the cache. Restarting each time.
2017-10-10 09:51 AM
Presumably you have also set limits on your phone to warn and cut off data?
What model do you have? Try the uninstall and reinstall again - that should work.
2017-10-11 12:57 PM
Hi @L-L, once you download the app again, the first time use it on mobile data and not WiFi. Let us know how you go.
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