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New Contributor L-L
New Contributor

Android App Usage System Error

I recently downloaded an update for the My Optus Android App and for the past few days I get a system error when I try to check data usage.

This is a problem for me as I use it almost every day to ensure I don't go over. 

I have uninstalled and reinstalled. Cleared the cache. Restarting each time.

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Esteemed Contributor
Esteemed Contributor

Re: Android App Usage System Error

Presumably you have also set limits on your phone to warn and cut off data?

 

What model do you have? Try the uninstall and reinstall again - that should work.

 

Regards

 

Peter Gillespie

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Moderator Aman_B
Moderator

Re: Android App Usage System Error

Hi @L-L, once you download the app again, the first time use it on mobile data and not WiFi. Let us know how you go.


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