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New Contributor
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Activating prepaid sim

I activated my prepaid sim 48 hours ago.  Still not able to make calls.  I called optus and was advised to check the status on my optus account.  Says that I have "no active orders".  I am not on twitter or Facebook.  

I am unable to work from home until this prepaid sim is activated.  Very disappointing and frustrating.  Please help.  

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Online Community Manager
Online Community Manager

Re: Activating prepaid sim

Hi AMaharaj, 

We're unable to assist here on this public forum as we don't have access to customer accounts.

Please contact Optus directly on 133 937 during business hours and holding the line (don't press 1 to be sent the link for the Message team) to get through to a team member.


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