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Cookie74
New Contributor
New Contributor

19789223 sms message that i didn't subscribe to

I got a sms message stating that I've joined but didn't and it's going to charge me about $9.99 a week and tried to STOP it to that number but wouldn't go through.

3 Replies
JordanOptus
RetiredModerator
RetiredModerator

Re: 19789223 sms message that i didn't subscribe to

Woah definitely no good @Cookie74 😞 Have a read over this article on Premium Content Services. If you get in touch with the Billing team, we can block the charges and dispute them for you too.

tswei22
New Contributor
New Contributor

Re: 19789223 sms message that i didn't subscribe to

hi,

I have had the problem too with the same number.

9.99/wk sent to your moblie account. Im wondering how to fix this

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JordanOptus
RetiredModerator
RetiredModerator

Re: 19789223 sms message that i didn't subscribe to

Hey @tswei22 - Just get onto Live Chat Billing when you get a chance. We can dispute the charges for you and block the content providers too.

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