Hi Crowd - I recharged my Mobile Broadband and received the 80Gbs. I thought the balance would be added to this - I didn't take note but about 40 or 50Gbs. I just want to be assured that this recharge worked properly and that I was not entitled to the roll-over of data. thanks
Solved! Solved: Go to Solution.
If you had recharged your service before the expiry of your current recharge, then any unused data up to 200GB will roll over. More information on this can be found on the Critical Information Summary (CIS) of the Optus Prepaid Data Only plan.
If you did need assistance in checking if the previous balance you have had should be rolled over, we recommend messaging us via the My Optus app.
Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.