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prepaiduser
New Contributor
New Contributor

Prepaid access to 5G mobile

I am a prepaid customer with a 5G compatible phone. When will Optus allow me on to the 5G network? It's disappointing that I cannot find anywhere on the Optus website that prepaid customers are not allowed access to 5G. Why isn't it the same for all Optus mobile customers.

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Casey_YC
Moderator
Moderator

Re: Prepaid access to 5G mobile

Hi there, @prepaiduser

The Optus Prepaid Network is unable to currently support prepaid services and so  we suggest keeping an eye on our Optus 5G page for any updates as they are available. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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