For 24/7 support message our team of experts via the My Optus app.
Update: Our Network Coverage Map now shows 5G Home Broadband and 5G Mobile coverage. Enter your complete address and we'll let you if you're in a 5G coverage zone.
Find out if you're located in a 5G coverage zone by checking our Network Coverage Map. You'll be directed to the screen below:
Follow the steps below to learn more about how to check 5G coverage at your address:
To learn more about the Optus 5G roll-out, head to our 5G information page. You can also check out our expanding range of 5G capable handsets.
If your address looks to be on the edge of a 5G coverage area, please speak with our sales team directly by messaging us via the My Optus app. Our experts will confirm if we're able to offer you a 5G Mobile or 5G Home Broadband service.
If you have any questions, please leave a comment below 🙂
These maps show approximate coverage of the Optus 5G network for Mobile and home services but does not include indoor coverage. The maps are an indication that you may be within a 5G serviceable area, it does not guarantee that your address is 5G serviceable. There may be technical or other reasons that affect your ability to access the service on the 5G network at your address. Local conditions, including but not limited to, the number of users, building materials, vegetation and terrain may impact your ability to connect to the Optus 5G network and the speed you experience. When not in a 5G coverage area, compatible devices will switch to the Optus 4G or 3G Network where it is available.
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Definitely, customers can click on the Contact Us link in the bottom left hand corner of this page for other methods including calling and messaging 🙂
Yep agree, I have enough trouble with this new forum layout let alone stuffing around Faceache and Twatter.
Hey there, When is 5g mobile expected to to be in Coffs Harbour, NSW
Thx Gareth
Hi @Gaff75 thanks for reaching out. If you'd like to keep up with the latest news regarding the availability of 5G in your area, please visit our dedicated 5G website for more information.
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Hi Optus
I believe you are installing a new 5G tower on the corner of Pittwater Road and Princess Street Boronia Park NSW 2111. I'd appreciate it if you can let me know when the tower will be commissioned. Thanks..
Peter
*****
Hi @ozboypete, it's great to see that you're interested in 5G. I'm afraid we're unable to give you an exact time frame but you can lodge your expression of interest and we will notify you in the future. You can do it by typing your address here . Tina.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
Thanks Tina,
I have already done this, but it would be good if you can provide an ETA. 😊
Peter