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the 5g modem white light only

the light color is purple when starting and change to white light and the internet status is off, I have try to restart and reset but not working. I am located at eqtower.
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Moderator
Moderator

Re: the 5g modem white light only

Hi Ziven,


We;d recommend speaking with our 5G Tech Support team directly to get assistance with this. They're available via the My Optus app, but if you have any issues please send our social media team a message on Facebook or Twitter.

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