I'd say that isn't or shouldn't be normal, N-L.
Please see our 5G Home Broadband troubleshooting page.
ive checked and not possible to fit an external antenna to the Nokia 5g modem .im having problems with speed fluctuations by the hr from 175mbps to 11.2 mbps .im disappointed to sat the least with 5 g so far
Hi @5G, if you are facing dropouts with 5G signal on your modem and the troubleshooting does not help then you are best to speak with our 5G Technical Support team by calling them on → 1300 101 693 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm (AEST) to assist you further.
Not getting the expected support from them 🙂
I called them recently asking about static IP in LANs and they were not able to differentiate between the WAN and LAN, After sometime they told me that someone will call me and I'm still waiting!
Apologies in regards to your experience, @5G. Unfortunately, we don`t have access to customers account on this public forum. If you have a social media account then please send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance.