Last night found out we can add www.bom.gov.au and https://www.rfs.nsw.gov.au/fire-information/fires-near-me to the list of websites that do not work unless you use a VPN.....is this something that can be fixed for all websites? Optus pages also don't load unless you have a VPN
Solved! Solved: Go to Solution.
This came through yesterday afternoon:
We’ve identified a fault (#22131760) where some customers are experiencing issues when attempting to access certain websites and Chromecasting when connected to their 5G Fixed Broadband Service.
Chromecast (Optus Sport)
Our Networks team are onto it, and aim to fix this as soon as possible. We’re sorry or the inconvenience.
I'll post relevant updates are they come through here.
Note: If you are having this issue with other websites, please log a fault here specifying what the websites are and advise that you believe it is related to 22131760.
This was to be expected, after the botched and failed NBN install back in MAY19 to the inability to cancel my cable connection in AUG19 (which I must add I'm still being charged for after attempt #3 to have it disconnected)
I went to a shop to first hand get my 5G modem to eliminate the well known issues with phone 'customer service'
Somehow my email address has been merged with my wifes account so she has to use my e-mail address to login as it refuses to accept hers.
Whereas me logging in (being the same email address doesn't show my new phone or the 5G plan!!!)
So here I am attempting to rectify these issues, but the 5G service can't access the Optus site, ingenious! Fortunately the complete failure of disconnecting the cable means I can at least tether the WIFI to my phone to get some resemblance of service, but all in vane as it shows I have multiple broadband contracts....possibly the word cancel means 'renew' O/S