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New Contributor Kirra2016
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I cannot connect to the internet even though it shows it is working

Hi I can’t connect my computer to the Internet or my phone to the Internet
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Online Community Manager
Online Community Manager

Re: I cannot connect to the internet even though it shows it is working

Hi there Kirra,2016,


You've posted in our 5G forum, are you having problems with 5G?

If not, what type of internet connection are you having trouble with?

What troubleshooting have you tried?


Please also see our help and support page in the meantime: My Optus Service is Not Working


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