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New Contributor dpzellison
New Contributor

I can't pick up 5G signal with my new modem

We received our new 5G modem yesterday and have tried to connect to the 5G network with no luck. Modem is still showing the red dot after following all the instructions. We are in an area that does offer 5G.

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Honoured Contributor
Honoured Contributor

Re: 5G

Getting 5G is not certain even in a 5G area. You tend to need line of site to a tower. Have you moved the unit to several different sports around your house?
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