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Telstra shows 5G home broadband being available at my home address in Coogee, NSW. Why am I still waiting for Optus to supply this facility? I have been an Optus wireless customer for over 3 years!
Hey there, @Brian898.
The 5G rollout is certainly a work in progress and I get that you are keen to utilise the network.
The 5G Internet service is only available in selected areas on the Optus 5G Network with the modem supplied by Optus. There may be technical or other reasons that affect your ability to access the service at your address. The service qualification check is an indication that you are within 5G coverage, it does not guarantee that your address is 5G serviceable.
We recommend keeping an eye on our Optus 5G Page for updates as they become available.
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@Brian98Optus will not give you a proper answer here as yescrowd has Optus support staff who deal with support issues, not Optus commercial issues as to where to roll out 5G to or when to do it.
I am not aware of any way of finding out a valid answer to your question, unless you know someone who is high up in Optus.