Certainly not as bad of an experience as you, but it is pretty bad all the same. Weekends are great, during the week is as slow as a wet week. On the net generally it is fast, but connecting to Webmail and doing anything once there is beyond hopeless. I am at the point of passing it to the Ombudsman as I will be refusing to pay out the contract as they have not kept their part of the bargain. I can't see the tower from my place and go through a wall and probably a window before getting to the tower which would be about 750M from me surrounded by trees. Thanks for your reply and good to see that I am not alone in this experience.
Hi! So the closest 'tower' is on top of our building/apartment (literally). I am wondering how that would affect my experience as I really wont be able to 'point the white light in the direction of the nearest tower'.
From experience, this shouldn't be an issue for you 5G Connection. Your best bet is to check your address here and this will provide you a better indication.
Our team will also be in contact to provide support and set-up whilst you have this so you should be in good hands.
If there is troubles, our 5G Experts can be reached on 1300 101 693 between 8am - 8pm Monday - Friday and 9am - 5pm Saturday
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How do i find out more information about changing the modem settings please?
I've looked at every page and explored the side bar on each toolbar choice.
Hi @MichaelPeter, you first get the modem IP address. This can be located on the sticker at the bottom of the modem. Something like https://192.168.1.254. Enter this in a web browser. The login details are also on the sticker. Once you are in this is the modem settings page.