Sailor209 New Contributor NBN Fail.
When do I start getting refunds for an NBN service that is down every 8 to 10 hours.I'm getting sick...
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Sailor209 New Contributor 
Wingyan New Contributor Postal Address
Why is my address not updated? I have changed a few times already through customer service and onlin...
rsb New Contributor No information available in the Fetch channel guide
jcsca New Contributor Business data only sim static IP
I have two sims on a business plan. I have applied for and recieved confirmation that static Ip hav...
Xcelplus Contributor NBN Cable modem Arris CM8200B
Hi,Is the Arris CM8200B the only HFC cable modem that NBN is using?NBN has also provided a Sagemcom ...
Garth2079 Contributor Outgoing Port Blocking
Hi Optus crowd,Has anyone been able to persuade Optus to remove the outgoing block on port 25 to ext...
Mark99 New Contributor NBN activation problems
Is anyone else having problems with NBN activation through Optus? This is my experience so far: 31 M...
Croydoneagle Occasional Contributor Useless email just received from Optus
Just received an email - it says "Ensuring you are aware of changes to our contract terms is very im...
Jonip New Contributor Account login
Why doesn't the account login section of the app or the mobile website work. Both have login issues ...
Optus Online Community Manager 
Android Software Updates
Last Updated 11th of October 2019. Next Update: 18th October 2019 Android Device Updates - What's T...
Onemadgooner Contributor S9+ Security updates
Why is the latest Security update still stuck on 1 August......We are in October.....Not good enough
Lachiehunter Occasional Contributor Optus sport not working with wifi
Hi,My Optus sport is working with 4G on my phone but it says there’s a error with playback when I tr...
Balga42 New Contributor Wifi Calling Not Working - Appears to be Optus Issue
Hi Optus, I have been going around in circles trying to get wifi calling working for my better hal...
Luke_usa Occasional Contributor Wifi / Mobile services - simultaneous drop outs. Interference / jammer?
I currently have optus cable and use wifi, Vodaphone and Telstra mobile call and data plans, and fre...
Dan_C Online Community Manager New Optus supplied modem - Sagemcom 5366TN
Hi, Yes Crowders. We've compiled a bit of information around the release of the Sagemcom F@st 5366TN...
Whodat New Contributor Pre paid voucher number already used
Just wnet to recharge my phone and got the message that the voucher has already been used, i do not ...
zl987 New Contributor Home Phone
Hi,I have been trying to have my home phone activated for 3-4 months now with no solution in sight.....
grmckenna5 New Contributor Accounts
Not sure what is going on. I was given a credit on my account 62190927616 yesterday only to receive ...
RAY88 New Contributor URGENT - MAINTAIN LEGACY SERVICE PENDING DELAYED NBN
Hi Crowd,Going around in circles, getting no-where & now it’s urgent!!Have had business a/c with Opt...
ClaireBruins New Contributor Outages
I have received 14 outages messages in the last month....with all the maintenance happening why is m...
DavidKT New Contributor Sagem V3 modem WiFi no internet, 2 PC's on WiFi are OK but can't get other devices Androids working
Androids are connected but no Internet. Have restarted modem and restarted the Android phones, also ...
Jex12 New Contributor Wireless broadband drop outs each night
Signed up for wireless boradband a few days ago and for the first few hours seemed very happy (200GB...
flippenz Contributor MobileEmailDropbox@optus.com.au
is this a real optus email address or scam
sb703 New Contributor AC800s not working at Tullimbar 2527 NSW
Elare New Contributor CG3000V2 Netgear modem unlock
Hi there,I will be migrating my internet ONLY service to NBN at the end of calendar year and was adv...
melanie_246 New Contributor Wanting to leave Optus after repeat overcharging
Is there someone here that can help me with their own experiences in regards to being constantly ove...
ShaneMiddo Occasional Contributor 
Answered Sim Network Unlock Pin
I have an optus bought mobile and tried to put an ALDI sim card into it but now get a message of "Si...
BK-84 New Contributor iPhone 11 Pro Max Orde
Hi Team,I have ordered my phone on 04-Oct (11 days ago). Since then, I haven't received any update o...
PaulyT New Contributor NBN modem
I just got my NBN modem. I'm running cable internet at the moment. The modem doesn't have a cable ...
tpscribble New Contributor What happened to the content on Optus Sport?
Last season you used to have all of the programming available to watch on demand using the Optus Spo...
Panders New Contributor Answered Optus Sports app Android TV
Hi, Can we please have either a definite yes or no as to whether Optus plans to develop/release an O...
Optus Online Community Manager Samsung Galaxy Note 10+ Pre-order
Pre-order for the Samsung Galaxy Note 10+ 4G/5G models are available now.Samsung Galaxy Note 10+ 4G ...
laura_ New Contributor Personal hotspot detectable but not connected
I have postpaid 4G plan but when I tried to connect other devices to my mobile (iphone 6s) I was abl...
alexC8 Occasional Contributor Home phone will not register on my gateway F@st 5366 TN modem
my home phone will not register on my new gateway F@st 5366 TN modem
SuePalmer New Contributor Hotspot
When I connect my IPad to my IPhone X Max I am getting a message saying Low Data Mode in the connect...
Maladjusted New Contributor is no communication from optus normal?
Just moving over from virgin, placed order on 5th Oct, i got confirmation and tracking on 7th. Sinc...
butterflyfallen New Contributor Changing modem password on Sagemcom Fast 5366?
Anyone know how to change the password? ta
linuts Super Contributor Optus New Modem lots of drop outs
Getting quite a few drop outs with the New 5366TN modem...I checked the log and see a whole lot of D...
Markkennedy3 New Contributor Not happy
APPLE IPH11 128GN If the device is out of stock, Optus will provide you with regular updates as it m...
cfraser New Contributor Answered I need to cancel my Optus cable internet as I now have NBN
Please cancel my broadband cable account number <removed> as I am now connected to NBN. Please cal...
Android Software Updates - 11/07/2019
Android Software Updates Hi Android fans, Our fortnightly Android Software Updates bl...
How to use Yes Crowd
If you’re new to Yes Crowd and are wondering how to use our online community to ge...
How to contact Optus
Contact Optus Aside from here on Yes Crowd, there are a few ways to contact Optus a...
My NBN experience with Optus: Placing the Order, Connection Day and NBN Expectation
Hi, I’m Dave and this is the second of my blogs discussing my experience in switchin...
