Ray_YC Online Community Manager Optus NBN Self Install Guides now live on YouTube
Hi Yes Crowd,Optus has just launched NBN Self Install Guides on YouTube to help customers have a vis...
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Ray_YC Online Community Manager 
Cliffordmurr New Contributor Can Not receive phone calls from Telstra phones on my Optus Landline.
Hi, got my number moved from telstra 4 days ago and I have not been able to recieve calls on the Tel...
johnoo20 New Contributor Account access
I have phone and NBN accounts, I can access the phone account, but on matter what I try I can not...
Optus Online Community Manager 
Samsung Galaxy Note 10+ Pre-order
Pre-order for the Samsung Galaxy Note 10+ 4G/5G models are available now.Samsung Galaxy Note 10+ 4G ...
Sjames92 New Contributor Joint bill
Hi, was wanting to know if I was to split a joint bill and add it on to another's bill who has agree...
aarkatekt New Contributor How do I update my OPTUS Gateway F@st 3864V3 hp modem
Looking to update in case it is why the modem is so slllloooowwwwww
Croydoneagle Occasional Contributor Useless email just received from Optus
Just received an email - it says "Ensuring you are aware of changes to our contract terms is very im...
Mr_Biddle New Contributor Unlocking
Hi , I was just wondering how I go about unlocking my phone just so I can use a new Zealand Sim for ...
LRG New Contributor NBN Installation Complaint
Ordered NBN twice. Both times the Civil works technician cancelled the job saying the incorrect addr...
Boyceyyyyyy New Contributor Number share not working
I reported to Optus a week ago about number share on my watch not working. I've been instructed to r...
Docjon Occasional Contributor Add a service to My Account
Is it no longer possible to add a service to My Account? When I log in I can only see my Mobiles a...
Jonip New Contributor My Account login issue
Why doesn't the account login section of the app or the mobile website work. Both have login issues ...
Kayleaamanda92 New Contributor Positive feedback for in store consultant
Hi, I can't seem to find anywhere to leave positive feedback for an in store staff member. So will l...
stinkywhale New Contributor Monitoring data usage on prepaid 4G modem.
I have just added a new prepaid sim card into the 4g Modem. https://offer.optus.com.au/shop/prepaid-...
DarrenH Contributor Sagemcom 5366TN
Question: I received the router today (finally) installed it and it immediately connected.I set up t...
Wingyan New Contributor Postal Address
Why is my address not updated? I have changed a few times already through customer service and onlin...
Whodat New Contributor Pre paid voucher number already used
Just wnet to recharge my phone and got the message that the voucher has already been used, i do not ...
flippenz Contributor MobileEmailDropbox@optus.com.au
is this a real optus email address or scam
Brandi New Contributor Coverage - Connectivity - poor and getting worse
We've a package with Optus, for 2 mobiles and home modem ... it is the biggest of our bills. But e...
RAY88 New Contributor URGENT - MAINTAIN LEGACY SERVICE PENDING DELAYED NBN
Hi Crowd,Going around in circles, getting no-where & now it’s urgent!!Have had business a/c with Opt...
Android Software Updates - 11/07/2019
Android Software Updates Hi Android fans, Our fortnightly Android Software Updates bl...
How to use Yes Crowd
If you’re new to Yes Crowd and are wondering how to use our online community to ge...
How to contact Optus
Contact Optus Aside from here on Yes Crowd, there are a few ways to contact Optus a...
My NBN experience with Optus: Placing the Order, Connection Day and NBN Expectation
Hi, I’m Dave and this is the second of my blogs discussing my experience in switchin...
