Alessiopescara New Contributor Vivid wireless
Hello! I have had a vivid wireless modem for many months but since it became of optus I have no idea...
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Alessiopescara New Contributor 
Xcelplus Contributor Why are Fetch STB recorded shows unavailable when internet is down?
Hi,Switched to NBN last week and the internet stopped working for about an hour yesterday... so we c...
Problem1 New Contributor 
Answered 
Deactivate my sim
jamiek New Contributor NBN FTTB: Wifi connected but no internet
Ref#21739811Coming up to 2 weeks now, I have had no internet despite my devices being able to connec...
andrewjohn New Contributor Change NBN appointment date
I already told Optus I can't be at home for my NBN appointment, then I received a message from NBN s...
vannaralthan New Contributor bills from direct debits
Eason2946 New Contributor Optus Credit Check Criteria
Hi, I'm wondering what's the reasoning/criteria when Optus decides to decline a customer due to fail...
Optus Online Community Manager Optus Live Chat team
Buh-bye call waiting music. Hello fast answers. Optus Live Chat is our way of delivering professiona...
warcree New Contributor NBN data usage
I would like to know my data usgae per month for the last 6 months.It used to be on the monthly acco...
worasak_c New Contributor Poor reception in Harrington Park
Calls got dropped off many times and internet is bad too. Please work on this. Thanks
dero1944 New Contributor how to use call forwarding from an optus NBN home line to a mobile
How to set up call forwarding from Optus/NBN home line to a mobile number
Mickinmelb Occasional Contributor Entertsinment
Hi . Let me just say...I have been an optus customer for many years now.. mainly for the extras we g...
Optus Online Community Manager Android Software Updates
Last Updated 18th of October 2019. Next Update: 25th October 2019 Android Device Updates - What's T...
Statman2 New Contributor Speed pack not working after modem change
Last week I had a modem replaced due to the original one being faulty. Since then my 100 Mbps speed...
ChenFamily Occasional Contributor NBN router/modem Sagemcom Fast 5366 TN cannot connect to my projector
Optus Online Community Manager Fetch Multiroom Mini offer for eligible customers
From this week until the 31st August 2019 eligible customers will be able to order a mini Fetch set ...
Optus Online Community Manager Setting up Optusnet Email - POP3 VS IMAP
The way you configure your email for your mobile device or computer can affect the way emails are st...
geoffp New Contributor Sending an order back and cancelling service
Hi,Is it easy to send a mobile phone back?, it's on its way now so not in my possession yet. Ordered...
Chriscrowd85 New Contributor Google Pixel 3 XL
Hi I have google pixel 3 XL on order as it was not available in store. I have no word yet if it has ...
Nick_Miller Blog Author The future of Satellite and Australasia’s evolution
Earlier this year I had the privilege to be a keynote speaker at the largest satellite forum in the ...
Undergroundmess New Contributor An old iPhone 6
I bought it for 4 years ago,128GB,i changed the screen of the phone once,and there are scratches on ...
vpnfrustration New Contributor VPN on nbn
I use a vpn connection to log into work remotely. Since getting optus NBN 11 days ago it is impossib...
farscape11 Occasional Contributor link to member services to be able to edit attached email accounts
I used to be able to log into member services and see my linked email address and I could also edit ...
alipo New Contributor Text Spam?
Just sharing this text I received, would imagine it's a scam!
rdrrrdrrr Occasional Contributor How many DHCP public IP addresses on NBN HFC service.
Dan_C Online Community Manager New Optus supplied modem - Sagemcom 5366TN
Hi, Yes Crowders. We've compiled a bit of information around the release of the Sagemcom F@st 5366TN...
phucanh_mraz New Contributor I have left Optus, how do I get a final statement?
I finished a 12-month SIM only plan with Optus and now with another provider. How do I get a stateme...
Alevia14 New Contributor Account : 62166631473
To whom it may concern.My internet is down, well the bill is due.Anyway, I have been waiting for a n...
Optus Online Community Manager Apple Music free trial with Optus
Optus has partnered with Apple to provide a free Apple Music trial for eligible Optus Postpaid Mobil...
Fazzer New Contributor Gaming Lag and Unplayable and Unusable
Unusable Internet for GamingI hace had Optus Cable(not NBN) for over 3 months now the cable internet...
Android Software Updates - 11/07/2019
Android Software Updates Hi Android fans, Our fortnightly Android Software Updates bl...
How to use Yes Crowd
If you’re new to Yes Crowd and are wondering how to use our online community to ge...
How to contact Optus
Contact Optus Aside from here on Yes Crowd, there are a few ways to contact Optus a...
My NBN experience with Optus: Placing the Order, Connection Day and NBN Expectation
Hi, I’m Dave and this is the second of my blogs discussing my experience in switchin...
